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Follow these instructions to connect your device(s) to campus Wi-Fi. 

Connectivity Issues? 

If you're having connectivity issues, or need technical assistance, visit the NHCC Help Desk located in the Center for Business & Technology (CBT 103), email HelpDesk, or call 763-424-0957. 

NHCC Loaner Laptops

If you do not have access to a computer at home to do your coursework, you can apply for a NHCC loaner laptop. 

• NHCC Loaner Laptop – Tech Services has a limited supply of computers available to borrow for the semester. Laptops can only be loaned to enrolled students who are registered for class in the current term. 

If you would like to request a loaner laptop, please complete this form to create a ticket with Tech Services:  

Low-Cost Home Computers 

• PCs for People - This non-profit organization sells at a major discount to low-income households. Please see .

• Tech Discounts - Tech Discounts minimizes environmental impact by promoting reuse before recycling through Tech Dump, so we offer high quality refurbished and vintage electronics along with new. They have an as well as retail locations in Golden Valley and St Paul.  

• MN Tech for Success - This non-profit org. sells refurbished (& sometimes new) computers via their &                                       

• Wanlainjo - This non-profit org seeks to empower African immigrants in Minnesota, offering computer/digital literacy classes, and sells/potentially donates computers.  Check out .

Access to Shared Computers

• NHCC Computer Lab – Students may access the computer lab located in Center for Business & Technology (CBT 158). Visit the  for hours.     
• City of Minneapolis – Several community centers have  as well as technology classes for residents.  
• Hennepin County Library - Library card holders have access to .  

Other Campus Technology Resources 

• Virtual Computer – If you need access to some of the software your class uses, but you cannot get it on your computer (ideal for Chromebook or Mac users), you can spin up a . It’s really easy and super cool!       

Internet/Wi-Fi Resources

• NHCC Wi-Fi – Students can access free Wi-Fi throughout NHCC campus buildings and in parking lots (stronger signal closer to buildings). On device, select eduroam network, then login with StarID@go.minnstate.edu.
• USI Wireless – Minneapolis residents and visitors can access the Internet for free from 117 "Wireless Minneapolis" hotspots throughout the city (). Look for the wireless network connection called "USIW Free Wifi" with your computer or wireless Internet capable-device. A credit card number is required to log in for security purposes but there is no charge. 
• Charter Communications is offering low-cost high-speed broadband to low-income households through their  program as well as monthly credits through the .  
• Comcast is offering their  package free for new, low-income customers for the first 60 days of - offer ends December 31, 2021. There is also an option to  for only $149.99 + tax once you’re enrolled in the Internet Essential package. Comcast is also participating in the  that will offer monthly credit to eligible customers.  
• Xfinity Wi-Fi  across the country are available to anyone who needs them for free – including non-Xfinity Internet subscribers (). 
•  - Lifeline is a federal program intended to put a home phone and internet service within the reach of qualifying families – giving low-income households affordable home phone or internet access.  

Cell Phone Hotspots

Check with your cell provider for offers they may have to add a mobile hotspot to your plan, many of which are temporarily at no charge. 

Use eServices to check your class schedule, review your financial aid and billing, update contact information and view final grades. Contact Records & Registration for assistance at 763-424-0719 or registration@nhcc.edu

• here using your StarID and password.

Email

All students receive an NHCC email account through Microsoft Outlook, and it serves as the official form of communication from the college. , add “@go.minnstate.edu” after your StarID, and enter your password.

E-mail on my Phone

The  provides instructions and wizards to assist you in sending email to your phone. Use the “Mobile Phone Setup Wizard”. Additional information you will need:

• Domain/Username = StarID@go.minnstate.edu
  (*if DOMAIN and USERNAME are separate fields, leave DOMAIN blank and enter the information in the USERNAME field)
• Password = your StarID password
• Server Name = outlook.office365.com
  (*sometimes using “bluprd0210.outlook.com” works instead)

Apps

• NHCC Mobile App– connect with students, find out about events, and provides quick access to email and D2L. Search ‘��������’ at your app store.
• – connect with instructors, schedule appointments with Advising or Tutoring, access your class schedule and more. Search ‘Navigate Student App’ at your app store. Contact Academic Advising for assistance at 763-424-0703 or advising@nhcc.edu
  • here using your StarID and password.

Software

• Microsoft Office Products (Office 365)– access Microsoft Word, Excel, PowerPoint, OneDrive & more through Office 365.  for more information. 
• Virtual Computer Lab – access additional software including 7-Zip, Adobe products, BlueJ, Cisco Jabber, EFax, and web browsers.  with your StarID and password.
• Kaltura MediaSpace Video Portal – upload your video homework.  with your StarID and password.
• Infobase Learning Cloud – access step-by-step technology tutorials on computer skills, web browsers, software and OS X operating systems.  with your StarID and password.

Training

Access & Navigation

•  (use your StarID and password)

Assignments

•  (PDF)
• (Video)
•  (PDF)
•  (PDF)

Quizzes

• (Video)

Discussions

•  (video)

Grades

• (video)

Communication

•  (video)
•  (video)

Zoom is a video conferencing tool that can be used for virtual class instruction, meetings, study groups and more. here using your StarID and password.

• Access library services online.
• Schedule a remote tutoring appointment

• , email helpdesk@nhcc.edu or call 763-424-0957
•